customer insights
Harnessing Speech AI for Enhanced Enterprise Conversation Intelligence
Discover how advanced Speech AI is transforming enterprise conversation intelligence by unlocking actionable insights from customer interactions, according to AssemblyAI.
Dubai Economy Gets Powered by UAE KYC Blockchain Platform for Safe Digital Customer Onboarding
The Dubai economy has gone live on the UAE KYC (Know-Your-Customer) blockchain platform making instant bank accounting functionality, secure digital customer onboarding, and sharing of verified data between financial institutions and licensing authorities possible.
Blockchain Deals Are Shifting from the US to China, CB Insights Report
Blockchain Deals Are Shifting from the US to China, CB Insights Report
How to Leverage FinTech Opportunities in Africa
Insights from Paxful on FinTech opportunities in Africa!
Fortune Business Insights: Blockchain-as-a-Service Market to Skyrocket to $24 Billion by 2027
Fortune Business Insights, a leading publisher of market research reports, has revealed that the blockchain-as-a-service (BaaS) sector will escalate to $24.94 billion by 2027 from $1.9 billion recorded in 2019, representing a compound annual growth rate (CAGR) of 39.5%. This uptrend will be fueled by small and medium enterprises (SMEs) as they are viewing blockchain technology as an optimal solution for the numerous challenges they face, like access to bank loans, trade financing, and cash flow difficulties.
European Crypto Miners Share Insights About Their Local Mining Industry
dGen, a non-profit research organization, in its report, has revealed that the cryptocurrency miners in the European region believe that Europe's higher electricity prices as compared to that of Russia and China is due to the strict regulation, strong protections, and political stability.
Goldman Sachs Says Customer Demands for Bitcoin Are Increasing
Goldman Sachs President and COO John Waldron has revealed that the bank is experiencing a rising demand for Bitcoin from its customers.
Belgium’s FSMA Blacklists More Crypto Investment Businesses Following Customer Complaints
Belgium’s Financial Services and Markets Authority (FSMA), a body mandated with the oversight and regulation of the nation’s financial services sector, has opted to add more crypto investment businesses to its blacklist for fraudulent activities. According to an official announcement, this decision was sparked by new cries aired by customers about cryptocurrency investment offers meant to swindle them.
Former Federal Reserve Chair Janet Yellen to speak at AFF, Global business leaders to share insights on economic challenges
Business leaders from around the world will gather in Hong Kong to share insights at the 13th Asian Financial Forum (AFF), which takes place on 13 and 14 January 2020 at the Hong Kong Convention and Exhibition Centre (HKCEC). Under the theme “Redefining Growth: Innovation ∙ Breakthrough ∙ Inclusiveness”, global financial experts, policymakers, business leaders and economists will examine topical issues in the global economy and explore new opportunities. This year’s AFF will feature discussions on a wide range of issues such as the new global economy, fintech, sustainable and inclusive development and green financing, offering participants a head start in identifying new economic challenges and opportunities.
Financial Conduct Authority, on the 2 Key Initiatives to the Era of Open Finance
Following the Part 1 interview of the Financial Conduct Authority, Maha El Dimachki, Head of Payments of the FCA reveals some of her key initiatives in the FCA, including the significance of the second Payment Services Directive (PSD2) among the EU countries and the rationale of the Stronger Customer Authentication. As Co-Chair of Spectrum, the BAME Network Group at the FCA, El Dimachki also provided some advice for women in FinTech!
Australian Crypto Exchange BTC Markets Accidentally Exposes 270,000 Customer Names and Emails
BTC Markets, the largest cryptocurrency exchange in Australia, has accidentally exposed customers’ data, an incident that has put users at risk of phishing attacks.
DLive Introduces Decentralized Video Streaming to Increase Customer Base By Over 50 Million Monthly Users
DLive has partnered with Theta Network to offer decentralized video streaming to users.
Standard Chartered Bank Partners with Enterprise Ethereum Alliance to Improve Customer Experience
Standard Chartered Bank joins the Enterprise Ethereum Alliance – an open-source blockchain community. But why?